Advisor Quality
Program
Check out program updates below:
THE NEW ADVISOR SUITE IS FINALLY HERE!!!
The new Advisor Suite has launched and its NEW & IMPROVED features are super exciting!! Building your relationship with your clients is now easier than ever.
Read More » Best Practices
The new Advisor Suite has launched and its NEW & IMPROVED features are super exciting!! Building your relationship with your clients is now easier than ever.
Read More » Best Practices
How To Utilize The Messages Feature To Successfully Convert Your Clients?
The messages tool has become popular and is advisors' greatest retention and conversion tool in the last couple of years. We have realized this is a powerful tool that needs to be handled proficiently!
Read More » Best Practices
The messages tool has become popular and is advisors' greatest retention and conversion tool in the last couple of years. We have realized this is a powerful tool that needs to be handled proficiently!
Read More » Best Practices
Sharing Images on chat
Share astrology maps, tarot cards, or any other visuals to create a richer chat experience for your clients, help reflect your insights and personality, and in turn increase the time clients are engaged during a reading.
Read More » Best Practices
Share astrology maps, tarot cards, or any other visuals to create a richer chat experience for your clients, help reflect your insights and personality, and in turn increase the time clients are engaged during a reading.
Read More » Best Practices
Managing Client Relationships
Can you remember a case when a client was too much for you to handle? These cases can happen to everyone!
Read More » Best Practices
Can you remember a case when a client was too much for you to handle? These cases can happen to everyone!
Read More » Best Practices
Your Client Is Looking For You
The new “Your Client is Looking For You” feature is a notification sent to you via email, letting you know when a high valued client, or a favorite client, of yours was looking for you while you were offline.
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The new “Your Client is Looking For You” feature is a notification sent to you via email, letting you know when a high valued client, or a favorite client, of yours was looking for you while you were offline.
Read More » Product
The 5 Steps Spiritual Guidance Model
Over the years, we’ve noticed that clients have longer and more productive readings with their psychics once they’ve established trust and feel safe with their advisors.
Read More » Best Practices
Over the years, we’ve noticed that clients have longer and more productive readings with their psychics once they’ve established trust and feel safe with their advisors.
Read More » Best Practices
Palm Reading App Is Kicking!
We have recently been highly promoting the Palm Reading application, generating more traffic that comes your way.
Read More » Product
We have recently been highly promoting the Palm Reading application, generating more traffic that comes your way.
Read More » Product
New Advisor Visibility Settings
We are excited to launch The Advisor Visibility Settings - a feature that many advisors have been waiting for. Juggling between new and loyal clients can be somewhat restrictive. We’ve integrated an exciting feature; giving you the power to choose whether you’d like to be visible to everyone or to your existing clients.
Read More » Product
We are excited to launch The Advisor Visibility Settings - a feature that many advisors have been waiting for. Juggling between new and loyal clients can be somewhat restrictive. We’ve integrated an exciting feature; giving you the power to choose whether you’d like to be visible to everyone or to your existing clients.
Read More » Product
Why the third day makes all the difference?
We at the Advisor Success Team are constantly developing new insights based on your experiences. Here’s one of the most interesting discoveries we’ve recently made: Third day readings are likely to lead to more.
Read More » Best Practices
We at the Advisor Success Team are constantly developing new insights based on your experiences. Here’s one of the most interesting discoveries we’ve recently made: Third day readings are likely to lead to more.
Read More » Best Practices
Win Customers Over with These Reading Tips
Clients are looking for answers, great service and even more than that, clients are looking for a great experience! This can be created by first getting the full picture of a client’s life situation and questions, and then making sure you’re giving them a full answer (reading).
Read More » Best Practices
Clients are looking for answers, great service and even more than that, clients are looking for a great experience! This can be created by first getting the full picture of a client’s life situation and questions, and then making sure you’re giving them a full answer (reading).
Read More » Best Practices
My Wallet
We're excited to tell you about a new feature we've recently added to the Kasamba app and mobile web. Some of you have been bringing up the topic of uncharged sessions. Well, we listened! Now, your clients can access My Wallet from the app to easily manage their payment settings.
Read More » Product
We're excited to tell you about a new feature we've recently added to the Kasamba app and mobile web. Some of you have been bringing up the topic of uncharged sessions. Well, we listened! Now, your clients can access My Wallet from the app to easily manage their payment settings.
Read More » Product
Tips to Earn More with Scheduled Messages
The Scheduled Messages feature for our advisors is an excellent tool for connecting with your clients and ensuring they come back for another reading. It was created to help you conveniently reach out to your clients and make sure you are working on maintaining your relationships with them, while saving you time.
Read More » Best Practices
The Scheduled Messages feature for our advisors is an excellent tool for connecting with your clients and ensuring they come back for another reading. It was created to help you conveniently reach out to your clients and make sure you are working on maintaining your relationships with them, while saving you time.
Read More » Best Practices
Making the Best First Impression
We have found that our top performing psychics use a certain approach to introducing themselves to new clients and making a great impression during the first reading. As you know, the first few minutes of a reading are crucial - It’s your time to shine!
Read More » Best Practices
We have found that our top performing psychics use a certain approach to introducing themselves to new clients and making a great impression during the first reading. As you know, the first few minutes of a reading are crucial - It’s your time to shine!
Read More » Best Practices
Scheduled Messages
We are excited to announce Kasamba's Scheduled Messages, an automated way for you to follow up with your clients and bring them back for more readings, save time, and easily increase your earnings!
Read More » Product
We are excited to announce Kasamba's Scheduled Messages, an automated way for you to follow up with your clients and bring them back for more readings, save time, and easily increase your earnings!
Read More » Product
Tips for Interacting
with your
Younger Clients
Kasamba’s younger clients (18-36) are now the largest portion of our clientele base and is rapidly growing. This age group is a bit different than previous generations. Making an effort to better understand them and adjust your style to better serve them will help you attract and retain more clients
Read More » Best Practices
Kasamba’s younger clients (18-36) are now the largest portion of our clientele base and is rapidly growing. This age group is a bit different than previous generations. Making an effort to better understand them and adjust your style to better serve them will help you attract and retain more clients
Read More » Best Practices
Palm Reading App Guide
Clients will be coming to you through our whitelabel app and sharing a photo of their palm with you. Please read this guide to ensure you address these clients correctly.
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Clients will be coming to you through our whitelabel app and sharing a photo of their palm with you. Please read this guide to ensure you address these clients correctly.
Read More » Product
Tarot Reading App Guide
Clients will be coming to you through our whitelabel app and sharing their Tarot card spread with you. Please read this guide to ensure you address these clients correctly.
Read More » Product
Clients will be coming to you through our whitelabel app and sharing their Tarot card spread with you. Please read this guide to ensure you address these clients correctly.
Read More » Product
Communicating With Mobile Phone Users
More and more clients are starting live sessions from their mobile phones. Knowing if the client you’re speaking with is using their desktop or mobile phone is important for adjusting your approach to optimize your communication in the session.
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More and more clients are starting live sessions from their mobile phones. Knowing if the client you’re speaking with is using their desktop or mobile phone is important for adjusting your approach to optimize your communication in the session.
Read More » Best Practices
Reducing Churn
We all know that our hectic daily schedules can distract us from achieving personal objectives. This is especially true when small errands build up and distract clients from their spiritual journey. Learn how to segment your clients to keep them focused.
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We all know that our hectic daily schedules can distract us from achieving personal objectives. This is especially true when small errands build up and distract clients from their spiritual journey. Learn how to segment your clients to keep them focused.
Read More » Best Practices
Time Management
On Kasamba you can log in and provide live readings 24 hours a day 7 days a week. Learn how to manage your time on Kasamba so you can give live readings and invest in building client relationships.
Read More » Best Practices
On Kasamba you can log in and provide live readings 24 hours a day 7 days a week. Learn how to manage your time on Kasamba so you can give live readings and invest in building client relationships.
Read More » Best Practices
Segment Your New Clients
Demonstrating your commitment to clients' spiritual growth immediately after the first session is critical to start the relationship off right. Use the new ‘New Clients’ filter to manage your new clients, and connect outside a live session.
Read More » Best Practices
Demonstrating your commitment to clients' spiritual growth immediately after the first session is critical to start the relationship off right. Use the new ‘New Clients’ filter to manage your new clients, and connect outside a live session.
Read More » Best Practices
8 Tips for Successful Readings
The key to any successful relationship is communication. This is true between friends and family as well as with your clients. Read 8 Tips for Successful Readings that will help make the most of this opportunity.
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The key to any successful relationship is communication. This is true between friends and family as well as with your clients. Read 8 Tips for Successful Readings that will help make the most of this opportunity.
Read More » Best Practices
Accurate Predictions
Empowering clients to address the future is one of the most rewarding aspects of spiritual guidance. Here are some tips to draw out the best prediction as well as what to do if the universe has other plans for tomorrow.
Read More » Best Practices
Empowering clients to address the future is one of the most rewarding aspects of spiritual guidance. Here are some tips to draw out the best prediction as well as what to do if the universe has other plans for tomorrow.
Read More » Best Practices
Your Clients' New Desktop Chat
We're excited to share our latest advisor-client interface: The New Kasamba Chat for PC and Mac! Our new chat has one clear, undivided text box for a much better chat experience.
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We're excited to share our latest advisor-client interface: The New Kasamba Chat for PC and Mac! Our new chat has one clear, undivided text box for a much better chat experience.
Read More » Product
Advisor Certification
We want to highlight your top level service and expertise! Advisor certification will allow you to demonstrate your quality and knowledge before the client even starts a reading.
Read More » Updates
We want to highlight your top level service and expertise! Advisor certification will allow you to demonstrate your quality and knowledge before the client even starts a reading.
Read More » Updates
Photo Guidelines
A good profile picture attracts more clients by conveying warmth, openness, and expertise. Follow these photo guidelines to send clients the right message.
Read More » Best Practices
A good profile picture attracts more clients by conveying warmth, openness, and expertise. Follow these photo guidelines to send clients the right message.
Read More » Best Practices
My Readings
Our goal has always been to create a true connection between you and your clients. Our new “My Readings” feature not only does that, it also gives them an easy way to come back and connect with you again.
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Our goal has always been to create a true connection between you and your clients. Our new “My Readings” feature not only does that, it also gives them an easy way to come back and connect with you again.
Read More » Product
Building Relationships - Best Practices
Learn how to build relationships with your clients so you can grow your business on Kasamba.
Read More » Best Practices
Learn how to build relationships with your clients so you can grow your business on Kasamba.
Read More » Best Practices
New Fraud Detection and Prevention Feature
We are happy to share another step in fraud reduction. Last month, we deployed an additional fraud detection and prevention feature.
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We are happy to share another step in fraud reduction. Last month, we deployed an additional fraud detection and prevention feature.
Read More » Product
New Clients - Best Practices
Here are some best practices for attracting new clients in order to grow your business at Kasamba.
Read More » Best Practices
Here are some best practices for attracting new clients in order to grow your business at Kasamba.
Read More » Best Practices
The Year in Review
We want to thank you all for your commitment to providing guidance and clarity to clients on Kasamba throughout the year! Check out some key accomplishments in 2016 and a look ahead at 2017!
Read More » Updates
We want to thank you all for your commitment to providing guidance and clarity to clients on Kasamba throughout the year! Check out some key accomplishments in 2016 and a look ahead at 2017!
Read More » Updates
Kasamba Touch Redesign
New and improved billing page, login page and pre-session page!
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New and improved billing page, login page and pre-session page!
Read More » Product
Increasing Cap on Max Fee Per Minute
In order to better reflect your top level service, we increased the maximum fee per minute. Read more to increase your price the right way.
Read More » Best Practices
In order to better reflect your top level service, we increased the maximum fee per minute. Read more to increase your price the right way.
Read More » Best Practices
How to read "My Earnings" page
Learn how to read your "My Earnings" page and understand the various descriptions on each line item.
Read More » Updates
Learn how to read your "My Earnings" page and understand the various descriptions on each line item.
Read More » Updates
Billing 101
Learn how our billing processes ensure your payment while allowing a streamlined flow that brings in more new users.
Read More » Updates
Learn how our billing processes ensure your payment while allowing a streamlined flow that brings in more new users.
Read More » Updates
Make Kasamba Messages Work for You
Learn how to use Kasamba Messages to get to the top of the best advisor list.
Read More » Best Practices
Learn how to use Kasamba Messages to get to the top of the best advisor list.
Read More » Best Practices
Earn More with Kasamba Messages
Learn how to earn 4.5 times more with Kasamba Messages!
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Learn how to earn 4.5 times more with Kasamba Messages!
Read More » Best Practices
A New Pre-Paid Credit Card Billing Process
We developed and released a new pre-paid credit card security feature for existing and new clients.
Read More » Updates
We developed and released a new pre-paid credit card security feature for existing and new clients.
Read More » Updates
Removing Inactive Advisor Profiles
We took the initiative to remove 50,000 inactive advisor profiles on Kasamba.
Read More » Updates
We took the initiative to remove 50,000 inactive advisor profiles on Kasamba.
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About the Advisor Quality Program
We are committed to making Kasamba home to the highest quality advisors in the online psychic industry.
Read More » About
We are committed to making Kasamba home to the highest quality advisors in the online psychic industry.
Read More » About